Is there a fee for a new i-card or Special User card?
What do I do if I lose the i-card or Special User card?
Why is the replacement fee $20?
Is the fee waived for a stolen ID with a police report?
Do I need my schedule or contract if I need to replace a lost or stolen i-card or Special User card?
If I lost all my identification along with my i-card or Special User card, can I still obtain a replacement card?
My i-card is broken/cracked because of repeated use for parking, building access, or meal plan. Do I have to pay the $20 replacement fee?
I have been recently hired as a faculty/staff and do not have a contract yet, what kind of letter do I need to obtain an i-card?
I am staff, but I also take classes, do I need to get a second ID?
My Special User card has expired, can I extend the expiration date?
If I have a change of status, do I need to get a new ID?
If my name has changed, will I have to pay for a new i-card or Special User card?

Is there a fee for a new i-card or Special User card?
The first card is free. If this card is lost, stolen, destroyed, broken, or damaged the replacement fee is $20.

What do I do if I lose the i-card or Special User card?
Call the ID Center directly at 312-413-5940. We will deactivate your ID. You may need to contact other departments if you have obtained other options or services on the i-card. Please take note: we cannot reactivate an ID that has been reported lost or stolen. Your old card will no longer be valid.

Why is the replacement fee $20?
The fee includes the deactivation process as well as the cost of maintaining the ID system.

Is the fee waived for a stolen ID with a police report?
Yes, the $20 replacement fee will be waived for a stolen card when a UIC Police report is brought in.

Do I need my schedule or contract if I need to replace a lost or stolen i-card or Special User card?
Yes, you will need a current schedule, contract, or letter from your department.

If I lost all my identification along with my i-card or Special User card, can I still obtain a replacement card?
Yes, but you will have to keep the same picture from the previous card. You do need a current schedule, contract, or letter from your department as well as the $20.00 replacement fee.

My i-card is broken/cracked because of repeated use for parking, building access, or meal plan. Do I have to pay the $20 replacement fee?
The $20 replacement fee still holds for broken or damaged cards. If your ID is more than 1 year old and shows definite signs of usage from services, please call the ID Center at 312-413-5940.

I have been recently hired as a faculty/staff and do not have a contract yet, what kind of letter do I need to obtain an i-card?
The letter should be on your department’s letterhead and signed by the head of the department. It should include your name, status, and social security number.

I am staff, but I also take classes, do I need to get a second ID?
One university ID is issued per person. If you are a full-time staff (receiving benefits), you will receive a faculty/staff i-card. If you are a student who pays tuition and student fees and you work for the university, then you will receive a student i-card.

My Special User card has expired, can I extend the expiration date?
If your Special User card has expired and you will be with the university for an extended length of time, you will need to turn in your expired Special User card and a new department letter or Special User form.

If I have a change of status, do I need to get a new ID?
Yes. If you are, for example, changing your status from extra help to faculty/staff, you need to turn in your old i-card or Special User card along with a contract or letter from your department.

If my name has changed, will I have to pay for a new i-card or Special User card?
No. You will need to change your name with the proper department: Department of Human Resources contact person for employees and Records and Registration for students. You will also need to turn in your old i-card or Special User card.